First Federal Bank Blog

If it’s been a while since you have revisited the idea of increasing staff starting wages, it might be time to do so. Consider the benefits of increasing employee salaries, as well as a few circumstances that might warrant maintaining current levels:

As much as we wish every customer was a pleasant and considerate patron, some people can be difficult. How you handle problematic customers can affect your business’ reputation, your staff’s satisfaction, and the likelihood you’ll be able to resolve conflicts with customers. Here are some simple strategies for handling a variety of difficult...

Starting a business has never been easier, but competing with corporate megaliths is growing more difficult. However, owning a small company gives you numerous opportunities to stand out from larger competitors and start down the road to success. Here are a few of the best and most effective ways to set your business apart:

There is no question farmers are essential workers. Without their dedication to the land, hard work and ingenuity, Americans would have little or no access to the food they need to sustain their health. Operating a 24/7 enterprise, though, has its difficulties, and sometimes farmers need financial assistance when crops fail or the economy...

More employees than ever are working remotely because of the COVID-19 pandemic, and for some of them it might be a brand-new experience. As a leader at your company, it’s important to make sure your business is running well, and your staff is meeting all of their benchmarks.

With more companies taking their business online due to the pandemic, it’s likely your business will need to hold video calls with clients. Much like other forms of communication, video calls have certain etiquette rules — and your ability to follow them can make or break your professional image in the eyes of your clients. Here are some tips to...

No matter where your business operates, COVID-19 has indubitably had an impact. It’s important to know and implement safety protocols in your store or office to protect customers and employees from this virus.

According to the 2020 Global Study on Occupational Fraud and Abuse, businesses lose about five percent of their annual revenue to fraud. And while large businesses can implement internal checks and balances for their accounting systems, small businesses often lack the resources to do so, making them even more vulnerable to certain types of fraud.

Tax season is never a fun time of the year, but it’s important not to treat doing your taxes as yet another item to quickly cross off your to-do list, especially as the owner of a small business. There are a few common tax errors small business owners are prone to making, and avoiding them could save you a pretty penny.

Credit cards are a central part of the modern shopping experience — and if your business can’t accept credit card payments, you’re probably missing out on some serious revenue. Luckily, you won’t have to jump through too many hoops to process credit card payments. Consider these three simple payment-processing methods that your company can...