How Do You Manage Employees Remotely?

September 21, 2020 by First Federal Bank

More employees than ever are working remotely because of the COVID-19 pandemic, and for some of them it might be a brand-new experience. As a leader at your company, it’s important to make sure your business is running well, and your staff is meeting all of their benchmarks.

Topics: Small Business, Entrepreneurship

Impress Clients With These 5 Video Call Tips

September 18, 2020 by First Federal Bank

With more companies taking their business online due to the pandemic, it’s likely your business will need to hold video calls with clients. Much like other forms of communication, video calls have certain etiquette rules — and your ability to follow them can make or break your professional image in the eyes of your clients. Here are some tips...

Topics: Technology, Small Business, Entrepreneurship, Marketing, COVID-19

Addressing COVID-19 in Your Business

September 04, 2020 by First Federal Bank

No matter where your business operates, COVID-19 has indubitably had an impact. It’s important to know and implement safety protocols in your store or office to protect customers and employees from this virus.

Topics: Resources, Trending, Small Business, Entrepreneurship, COVID-19, Community

Common Fraud Scenarios for Small Businesses to Avoid

August 31, 2020 by First Federal Bank

According to the 2020 Global Study on Occupational Fraud and Abuse, businesses lose about five percent of their annual revenue to fraud. And while large businesses can implement internal checks and balances for their accounting systems, small businesses often lack the resources to do so, making them even more vulnerable to certain types of...

Topics: Fraud Alerts/Scams, Small Business, Entrepreneurship

Big Tax Mistakes Small Businesses Should Avoid

August 26, 2020 by First Federal Bank

Tax season is never a fun time of the year, but it’s important not to treat doing your taxes as yet another item to quickly cross off your to-do list, especially as the owner of a small business. There are a few common tax errors small business owners are prone to making, and avoiding them could save you a pretty penny.

Topics: Small Business, Taxes

Grow Your Business with Credit Card Payments

August 19, 2020 by First Federal Bank

Credit cards are a central part of the modern shopping experience — and if your business can’t accept credit card payments, you’re probably missing out on some serious revenue. Luckily, you won’t have to jump through too many hoops to process credit card payments. Consider these three simple payment-processing methods that your company can...

Topics: Small Business, Entrepreneurship, Credit Cards

Improve Your Office Ergonomics

August 12, 2020 by First Federal Bank

In these unusual times, many of your employees may be working from home. It’s likely they have taken steps to create an ideal working space to make the experience more comfortable, and to enhance their productivity. Before they return to your small business’s workspace, take time to evaluate and improve your office ergonomics.

Topics: Small Business, Entrepreneurship, Home Owners, COVID-19

Health Insurance Options to Consider For Your Small Business

July 31, 2020 by First Federal Bank

Health insurance is a benefit most workers demand from their employers. As a small business owner, you might be overwhelmed by how to provide health benefits to your employees or secure adequate coverage for yourself. But there is no reason to panic. There are plenty of options to help satisfy your health insurance needs and the needs of your...

Topics: Small Business, Entrepreneurship, Insurance

Inspiring Your Sales Force

July 20, 2020 by First Federal Bank

A motivated, invested sales force is key to getting your business off the ground and seeing it thrive. It’s your role as the leader of your company to put your team in a position to succeed, and inspiring your salespeople to achieve their best results is precisely how you can empower your business and your people.

Topics: Small Business, Entrepreneurship

Tips to Guide and Improve Your Customers’ Experience

July 15, 2020 by First Federal Bank

A customer journey is a planned path of interactions and engagements your customers will experience with your company — such as seeing your advertisements, buying their first product and liking your posts on social media. While this may sound straightforward, SalesForce explains that understanding these journeys can help you build a positive...

Topics: Small Business, Entrepreneurship, Marketing