Making an Impression This Holiday Season

October 21, 2020 by First Federal Bank

With the way 2020 has been, it’s hard to believe the holiday season is almost here. In a few short weeks, stores and websites will be decked out festive decor. This is a great opportunity to impress your clients and customers with your style and enthusiasm.

Topics: Small Business, Entrepreneurship, Holiday Season

Should You Raise Your Company’s Starting Wages?

October 14, 2020 by First Federal Bank

If it’s been a while since you have revisited the idea of increasing staff starting wages, it might be time to do so. Consider the benefits of increasing employee salaries, as well as a few circumstances that might warrant maintaining current levels:

Topics: Small Business, Entrepreneurship

Dealing with Difficult Customers

October 12, 2020 by First Federal Bank

As much as we wish every customer was a pleasant and considerate patron, some people can be difficult. How you handle problematic customers can affect your business’ reputation, your staff’s satisfaction, and the likelihood you’ll be able to resolve conflicts with customers. Here are some simple strategies for handling a variety of difficult...

Topics: Small Business, Entrepreneurship

How to Stand Out From Big Businesses

October 05, 2020 by First Federal Bank

Starting a business has never been easier, but competing with corporate megaliths is growing more difficult. However, owning a small company gives you numerous opportunities to stand out from larger competitors and start down the road to success. Here are a few of the best and most effective ways to set your business apart:

Topics: Small Business, Entrepreneurship

The Finances of Paying Your Own Salary

October 02, 2020 by First Federal Bank

As an entrepreneur, you’ve probably considered and calculated a myriad of expenses, including the cost of inventory, rent, utilities, shipping and equipment. But have you considered how much you’ll be paid for your time and effort?

Topics: Entrepreneurship, Taxes

How Do You Manage Employees Remotely?

September 21, 2020 by First Federal Bank

More employees than ever are working remotely because of the COVID-19 pandemic, and for some of them it might be a brand-new experience. As a leader at your company, it’s important to make sure your business is running well, and your staff is meeting all of their benchmarks.

Topics: Small Business, Entrepreneurship

Impress Clients With These 5 Video Call Tips

September 18, 2020 by First Federal Bank

With more companies taking their business online due to the pandemic, it’s likely your business will need to hold video calls with clients. Much like other forms of communication, video calls have certain etiquette rules — and your ability to follow them can make or break your professional image in the eyes of your clients. Here are some tips...

Topics: Technology, Small Business, Entrepreneurship, Marketing, COVID-19

Addressing COVID-19 in Your Business

September 04, 2020 by First Federal Bank

No matter where your business operates, COVID-19 has indubitably had an impact. It’s important to know and implement safety protocols in your store or office to protect customers and employees from this virus.

Topics: Resources, Trending, Small Business, Entrepreneurship, COVID-19, Community

Common Fraud Scenarios for Small Businesses to Avoid

August 31, 2020 by First Federal Bank

According to the 2020 Global Study on Occupational Fraud and Abuse, businesses lose about five percent of their annual revenue to fraud. And while large businesses can implement internal checks and balances for their accounting systems, small businesses often lack the resources to do so, making them even more vulnerable to certain types of...

Topics: Fraud Alerts/Scams, Small Business, Entrepreneurship

Grow Your Business with Credit Card Payments

August 19, 2020 by First Federal Bank

Credit cards are a central part of the modern shopping experience — and if your business can’t accept credit card payments, you’re probably missing out on some serious revenue. Luckily, you won’t have to jump through too many hoops to process credit card payments. Consider these three simple payment-processing methods that your company can...

Topics: Small Business, Entrepreneurship, Credit Cards